Frequently Asked Questions

Will my insurance cover my visit?

We are providers for most insurance carriers. Most policies have coverage under Mental Health benefits. We recommend that you check with your insurance company before you come in about your benefits and deductible. We will verify benefits after your first visit. We will file claims with your insurance carrier and you are responsible for making your co-pay and deductible at the time of service.

Do you provide psychological, educational or neuropsychological testing services?

We provide a full range of testing and assessment services. Often, at least a portion of the testing is covered by your insurance. For more detail click here: Psychological Testing

Can my therapist prescribe medications?

Our clinical psychologists, social workers and professional counselors cannot prescribe medications. Should medication be a consideration, your therapist can make arrangements with one of our consulting psychiatrists or co-ordinate with your primary care physician for a medication evaluation.

Do you have evening or weekend hours?

We are open on evenings till 9:00pm Monday through Thursday, and there are a limited number of Saturday hours.

What are your emergency coverage procedures?

An on-call therapist is available 24 hours, seven days a week on the phone, for acute clinical emergencies only. If you are experiencing a life threatening situation please dial 911 immediately.

What is your inclement weather policy?

Updates will be listed on our phone system, website and local media.